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Frequently Asked Questions

terms and conditions.

How does bill payment at CheckFreePay.com work?

Bill payment at CheckFreePay.com is a fast, simple, secure way to pay your bills online. With CheckFreePay.com all you need to know is who you want to pay, your account number with that company, and how you want to pay. To use a credit, debit or prepaid card, you'll need the card number, expiration date and security code. To make your payment, CheckFreePay.com will walk you through a few simple pages to collect the information we need to deliver your payment correctly. At the end of the process, you'll get a receipt including a confirmation number for your records. CheckFreePay.com delivers payments to the billers electronically to help your payment arrive quickly, accurately and securely.

What bills can I pay through CheckFreePay.com?

biller search tool.

How quickly will my bill get paid?

Depending on the biller, CheckFreePay.com delivers your payment either same-day or on the next business day. When you choose a biller to pay, CheckFreePay.com will let you know how fast the payment can be delivered for that specific biller.

What are the ways I can pay?

Depending on the biller, you can use your debit card, credit card ATM card or prepaid card to make a bill payment.

Is there a fee for bill payment at CheckFreePay.com?

Yes, there is a fee for the bill payment service. The fee is displayed once you select the biller and the amount you want to pay.

What is my proof of payment?

You'll get a receipt, including a confirmation number for your records. You can print the receipt, or have it emailed to you. You can use the confirmation number to follow up with our customer care team if there is a question about your payment.

What if I have questions about a payment I made in person at a retail location?

For payments made in-person at a retail location, please contact CheckFreePay customer care at (800) 676-6148.

What if I have questions about a payment I made online at CheckFreePay.com?

For payments made online at CheckFreePay.com, please contact CheckFreePay.com customer care at (855) 237-7242.

Why do you ask for my name, address and email address?

review our privacy policy

What if I need to make an in-person bill payment using cash?

find a pay-in-person location